Webex Calling is a cloud-based phone system that allows users to make and receive calls using the internet instead of traditional phone lines. Unlike traditional phone systems, Webex Calling offers greater flexibility, scalability, and mobility, enabling users to access their phone system from anywhere with an internet connection.

Bring Your Own Carrier (BYOC) is a feature of Webex Calling that allows organizations to use their existing PSTN service provider with the Webex Calling platform. Instead of relying on Cisco’s telephony infrastructure, organizations can continue using their preferred telecommunications provider while still leveraging the benefits of Webex Calling, such as integration with other collaboration tools and cloud-based management. BYOC gives organizations more flexibility and control over their telephony setup, allowing them to maintain their current carrier relationships and potentially reduce costs.

Webex Calling is suitable for both small businesses and large enterprises, offering features and scalability to meet the communication needs of organizations of all sizes.

Webex Calling is deployed as a cloud-based solution, eliminating the need for on-premises hardware. It can be integrated into existing IT infrastructure through APIs and connectors, allowing for seamless interoperability with other business applications and services.

Yes, Webex Calling supports international calling and can be deployed globally, making it suitable for multi-location businesses with international operations.

Users can make and receive calls using their desktops, mobile devices, or desk phones. No additional hardware is required for basic functionality, although compatible IP phones may be used for enhanced features.

Webex Calling employs encryption and compliance with industry standards and regulations to protect communications and data. Cisco also implements security protocols to prevent unauthorized access and ensure the integrity of communications.

Webex Calling supports Enhanced 911 (E911) services, ensuring that emergency calls are routed to the appropriate emergency services and that the caller’s location information is transmitted to the dispatcher for rapid response.

Yes, Webex Calling can integrate with other business applications and services through APIs and connectors. This integration enables seamless interoperability between Webex Calling and tools such as CRM systems, helpdesk software, and productivity suites, enhancing productivity and efficiency.

Yes, Webex Calling is designed to comply with industry regulations and standards, including HIPAA (Health Insurance Portability and Accountability Act) and GDPR (General Data Protection Regulation). Cisco implements security measures and data protection protocols to ensure compliance with relevant regulations and protect user privacy and confidentiality.

Switching to ifonica’s SIP trunking with Webex Calling saves money by using existing internet connections instead of separate phone lines. It’s easy to adjust phone lines without changing physical setups, and there are no limits on simultaneous calls. This setup integrates advanced communication features like video calls and messaging, improving productivity. Calls are clearer and more reliable, and backup systems ensure uninterrupted service. 

With global reach and local presence in over 100 countries, businesses can communicate effectively worldwide at competitive rates. Plus, seamless integration with various tools simplifies communication management. Overall, ifonica’s SIP trunking with Webex Calling offers cost savings, flexibility, advanced features, reliability, global reach, and easy integration, making it a smart choice for modern businesses.

Webex Calling through ifonica supports various devices, including desktops, laptops, mobile phones, IP phones, analog telephone adapters, headsets, and specific Cisco Webex Devices. This wide range of supported devices ensures flexibility and accessibility for users, enabling them to make calls and access features across different platforms and devices. Whether in the office or on the go, users can easily communicate using Webex Calling, making it a versatile solution for businesses.

Switching to ifonica’s services for Webex Calling can lead to significant cost savings for businesses. First, there are upfront savings as there’s no need for physical gateways at the customer premises, reducing hardware costs. Businesses can save on personnel expenses since there’s no need for onsite local gateway experts. Moreover, ifonica’s services for Webex Calling offers free calling within North America and competitive rates for international calls, further reducing communication expenses.

ifonica ensures reliable and high-quality calls with Webex Calling and conferencing by spreading local gateways across various geographic data centers and cloud providers like AWS and Azure. This setup, called geo-redundancy, means backup systems are ready in case of local outages, ensuring uninterrupted communication. With multiple gateways in different places, call routing is optimized, reducing delays and ensuring clear calls. Overall, ifonica’s approach makes Webex Calling and conferencing dependable and with good quality.

ifonica provides extensive support for Webex Calling users, ensuring a smooth experience. Clients receive personalized assistance during the design, deployment, and post-production phases. ifonica’s support team promptly resolves voice-related issues by working closely with clients and Cisco. They can also integrate Webex Calling with on-premises PBX systems during the transition. Moreover, ifonica can integrate Webex Calling with other services like call centers and Microsoft Direct Routing, enabling features like extension dialing and call transfer between different environments.

To get started with ifonica and Webex Calling, contact our sales team sales@ifonica.com.